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Care Coordination (Formerly Case Management)

Empowering People Today to Live Better Lives Tomorrow

MHA Care Coordination (formerly known as Case Management) assists adults with psychiatric disabilities to live safely and independently in the community of their choice.  The client and the case manager work cooperatively to develop an Individual Service Plan which outlines the client’s needs as well as the support services needed to achieve their stated goals. 

Our Care Coordinators monitor each client’s progress and works to ensure: 

  • continuity of care
  • appropriate service linkages 
  • planning 

We encourage clients to live as independently as possible while assisting each individual in building and maintaining his/her natural supports such as family, clergy and peers.

Our Goals

  • To provide enhanced services with special emphasis on diversion of clients who may be involved in assessment for inclusion in Assisted Outpatient Treatment (AOT).
  • To place an emphasis on the client’s functioning in the environments of their choice, i.e., working, living and learning to obtain the highest levels of success and satisfaction.
  • To value client involvement and an individual’s potential to develop natural supports in the community.

How We Accomplish Our Goals

  • We offer individualized service delivery to clients by assisting them with accessing resources and becoming more independent in the community.  These include obtaining benefits, clinical support, financial management, vocational training, housing and medical services.
  • Each client meets with a Case Manager minimally 2-4 times per month, depending on the needed level of care and to follow-up with the client’s progress in stated goal areas.


  • 18 years of age or older
  • A resident of Nassau County
  • Have a documented severe and persistent mental illness

Application Process

Applications for the Care Coordination Program can be obtained through the Nassau County Department of Mental Health Single Point of Entry.

For further information please call:

Phone:  516-489-2322